Is your website costing you customers?
Your website is your shopfront online. If it's outdated, slow, or hard to use on a phone, people leave — and go to your competitor instead.
The Numbers Don't Lie
Here's what the research says about websites and customer behaviour.
of UK web traffic is from mobile devices. If your site doesn't work on a phone, most people will never see it properly.
is all it takes. If your website doesn't load in 3 seconds, over half of mobile visitors will leave before it finishes.
of people judge a business's credibility based on its website design. An outdated site makes your business look outdated too.
small businesses in the UK still don't have a website. Those that do often haven't updated it in years — and customers notice.
What's Changed?
The web has moved on. Has your website kept up?
Everyone's on their phone
Five years ago, most people browsed on a computer. Now the majority use their phone. If your site was built for desktop, it's failing most of your visitors. Text is too small, buttons are too close together, and people pinch-zoom their way to your competitor instead.
Google ranks mobile-friendly sites higher
Google now uses the mobile version of your site for ranking. If your site isn't mobile-friendly, you'll show up lower in search results — or not at all. That means fewer people finding your business when they search for what you offer.
Speed matters more than ever
People expect websites to load instantly. Every extra second of loading time increases the chance someone leaves. Modern websites are built to be fast by default — older sites often aren't, especially on mobile connections.
Your competitors have already upgraded
If a customer is choosing between two businesses and one has a modern, professional website while the other looks like it was built ten years ago — who are they going to trust with their money?
Security expectations have risen
Browsers now show warnings on sites without SSL certificates. If visitors see "Not Secure" in their address bar, many will leave immediately. Every site we build comes with SSL as standard.